Sabel Customer Success Solutions

SCSS was born out of a need by smaller businesses and startups that required an expert in Customer Success and Experience to assist them in managing the following;

1. Acquisition 

2. Activation

3. Retention

4. Revenue

5. Referral

Tools and Methodology

SCSS is a multifaceted Consultancy that specialises in improving businesses Onboarding and Customer Experiences through the use of online tools and automation. 

SCSS is specifically advanced in the use of Intercom and is a member of their partnership program. 

Based in Melbourne (Australia), SCSS has worked with clients around the globe to improve their customer experiences which leads to increases retention and in turn, revenue. 

SCSS uses the AARRR (Pirate) methodology of Customer Experience improvement which focusses on the above 5 areas and believes if these are all achieved, the Customer experience will be successful.

Get in touch

Send us an email at [email protected]. I'm always happy to chat.