Smarter Support. Scalable Growth.
Sabel partners with businesses to audit, design, implement, and continually improve customer success processes, building stronger journeys that drive growth, retention, and lasting customer loyalty.

Loyalty Starts with Better Support
+
Teams Activated
%
AI Deflection Rate
M
Tickets Migrated
x
Cost Reduction
Powering Better Support Globally






How We Help You Succeed
Get expert help to simplify support, improve customer satisfaction, and scale your service without the stress.

Intercom Launch
Configure Intercom, build smart workflows, and train your team to operate effectively.

Platform Migrations
Move platforms like Zendesk to Intercom—accurately, securely, and without disrupting service

Workflow Optimisation
Redesign support flows to reduce manual work, ticket volumes, and handling times consistently.

Intercom Optimisation
Refine your Intercom setup for speed, automation, and better customer experience outcomes.

Knowledge Structuring
Organise your articles for consistent answers, faster resolutions, and scalable self-service experiences.

AI Content Optimisation
Improve article quality and structure so AI delivers accurate, consistent support responses.

Self-Service Portals
Launch guided help centres with documents and videos to reduce support team load.

Custom Solutions
Have unique needs? We scope, plan, and deliver custom support automation projects.
Streamline Your Customer Experience Today.
Do You Need:
Customer Success Plans, Powered by Smart Automation
Streamline your customer success processes, reduce operational friction, and scale with confidence. Our approach gives you clarity, control, and tangible results.
Starter
For lean teams ready to build stronger customer success foundations and streamline their support processes. No minimum term commitment.
$2,800 AUD
/ $1,800 USD
/ per month
- 16 hours of expert support monthly
- Weekly strategic support and guidance
- Audit of customer journeys and key touchpoints
- Success plan design for onboarding and retention
- Review and refinement of support SLAs and processes
- Health score criteria planning
Growth
For growing teams looking to scale their customer success operations and deliver a more consistent, high-impact customer journey. No minimum term commitment.
$5,280 AUD
/ $3,400 USD
/ per month
- 32 hours of expert support monthly
- Ongoing CS strategy development and enablement
- Journey mapping for onboarding, adoption, expansion
- Success metrics framework (KPIs & Health scoring)
- Playbook creation for outreach and renewal workflows
- Process design for CSMs and Account Managers
Or Are You Looking For:
Intercom Success Plans,
Built for Growth
Whether you’re setting up, optimising, or migrating—our Intercom packages deliver speed, stability, and long-term results.
Momentum 3
Kickstart your success with a 3-month collaboration.
$2,500 AUD
/ $1,600 USD
/ per month
- Monthly optimisation and improvements
- Workflow and AI setup
- Support and proactive messaging tuning
- From 16 hours per month
Momentum 6
Build a solid foundation for scalable growth over 6 months.
$2,200 AUD
/ $1,405 USD
/ per month
- Full support for workflow, AI, and inbox excellence
- Quarterly customer journey reviews
- Fin and Copilot optimisation
- From 16 hours per month
Momentum 12
Serious about scaling? Let’s future-proof your Intercom setup with a 12 month strategy.
$2,000 AUD
/ $1,280 USD
/ per month
- Full Intercom ownership and success consulting
- Help Centre strategy and execution
- Proactive outreach campaigns
- From 16 hours per month
Momentum 24
Big ambitions need big partnerships. Let’s reshape your Customer Success for the next 2 years!
$1,900 AUD
/ $1,220 USD
/ per month
- End-to-end Customer Success and Intercom partnership
- Predictive workflow and automation building
- 6-monthly strategic success plans
- From 16 hours per month
Startup with less than 10 employee's? Check out our startup offer


Why Choose Us
We combine deep product knowledge, reliable delivery, and practical AI to elevate your customer experience fast.
Straightforward process, real results
Clear team collaboration and visibility
Built with real support experience
Fast setup and simple workflows
Trusted by scaling teams and partners
What Our Clients
Say About Us

Sabel made a complex migration seamless—expert, strategic, and stress-free.

Craig Titherington
Shippit


23684
Clients Say Us
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Smarter Support, Monthly
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